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OUR POLICY
*Your satisfaction is our highest priority. If you are not completely contented, please let us know during your treatment or within 24 hours after your service has been performed. We are committed to making any needed corrections and if there was a fault on our side, your service can be redone at no cost. but no refund on any services.
*For your comfort and safety, please notify our specialists if you have allergies, any physical issues or disabilities, or if you are pregnant. If you experience discomfort or any other symptoms during the treatment, please alert your service provider immediately.
*Our salon staffs has the right to refuse services to anyone behaving improperly, intoxicated or if their state of health may influence the effects of the service.
*We understand that emergencies happen. If you need to cancel your appointment, we simply ask that you notify us of any cancellations or reschedulings at least 24 hours prior to the appointment. If the booking was made on the same day, notify us at least 3 hours prior.
*In order to respect the time of both our clients and our staff, we ask you to arrive on time for your appointment. Clients arriving more than 15 minutes late ( without any notice) your appointment will be canceled automatically.
*Deposit Required for a Group Party of 6 people and up. $10 per person. Cancelation or rescheduling must be made 24 hours prior for refund. if not, your deposit is none-refundable.
thank you for being our customer.
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